đŸ›Ŗī¸Automated Customer Journey

Embark on an Automated Campaign Distribution Journey for Marketing Success

UEngage is an AI-powered campaign distribution platform that helps you to reach the right people at the right time, across multiple channels. With UEngage, you can:

  • Automate your campaign distribution: UEngage uses AI to automate your campaign distribution, saving you time and effort. You can set up rules to determine when and where your messages are sent, and UEngage will take care of the rest.

  • Segment your audience: UEngage allows you to segment your audience based on their demographics, interests, and behaviors. This helps you to send more targeted and relevant messages to your customers.

  • Target your campaigns: Once you have segmented your audience, you can target your campaigns to specific segments. This helps you to reach the right people with the right message at the right time.

  • Send your messages across multiple channels: UEngage allows you to send your messages across multiple channels, including email, SMS, push notifications, and social media. This helps you to reach your customers where they are spending their time.

Benefits of using UEngage:

  • Increased reach: UEngage helps you to reach a larger audience by distributing your campaigns across multiple channels and targeting them to the right people.

  • Improved engagement: UEngage helps you to improve engagement by sending your messages at the optimal time and avoiding spamming your users.

  • Reduced costs: UEngage helps you to reduce costs by automating your campaign distribution and tracking the performance of your campaigns.

How UEngage uses AI:

UEngage uses AI in a number of ways to improve the performance of your campaigns. For example, UEngage uses AI to:

  • Personalize your messages: UEngage uses AI to personalize your messages based on each recipient's individual characteristics and behaviors. This helps to create a more engaging experience for your customers.

  • Predict optimal send times: UEngage uses AI to predict the optimal time to send each message based on the recipient's past behavior and other factors. This helps to ensure that your messages are more likely to be opened and read.

  • Identify the next best channel: UEngage uses AI to identify the next best channel to send a message if the recipient does not respond to it on the first channel. This helps to ensure that your messages are always delivered, even if the recipient is not active on one particular channel.

Real-life examples of UEngage in action:

Example 1: E-commerce retailer

Challenge: An e-commerce retailer with a vast customer base and diverse product offerings struggled to send personalized product recommendations at scale. Manually segmenting customers and crafting tailored messages was time-consuming and inefficient.

Solution: UEngage's AI-powered segmentation and automation features enabled the retailer to automatically segment customers based on their purchase history, browsing behavior, and demographic data. Leveraging this segmentation, UEngage automatically generated and sent personalized product recommendations via email, ensuring that each customer received relevant and timely suggestions.

Results:

  • Increased product recommendation click-through rates by 20%

  • Boosted sales conversion rates by 15%

  • Reduced manual segmentation and recommendation creation time by 80%

Example 2: Beauty brand

Challenge: A beauty brand faced difficulties in engaging inactive customers and reducing churn rates. Their current approach involved sending generic reactivation emails, but these failed to address the specific reasons for customer inactivity.

Solution: UEngage's AI-powered segmentation and automation capabilities allowed the brand to identify inactive customers based on their purchase history, engagement metrics, and demographic data. UEngage then automatically sent personalized reactivation emails tailored to each customer's inactivity triggers. These emails included exclusive discounts, product recommendations, and personalized beauty tips to encourage customers to re-engage with the brand.

Results:

  • Increased reactivation rates by 35%

  • Reduced churn rates by 25%

  • Enhanced customer retention and lifetime value

Example 3: Healthcare provider

Challenge: A healthcare provider sought to improve patient engagement and adherence to treatment plans. Their current approach involved sending generic reminders and educational materials, but these were often ineffective in addressing the specific needs and challenges of individual patients.

Solution: UEngage's AI-powered segmentation and automation features enabled the provider to segment patients based on their diagnosis, treatment plan, adherence history, and demographic data. Leveraging this segmentation, UEngage automatically generated and sent personalized reminders, educational materials, and motivational messages tailored to each patient's specific needs. These messages were sent through multiple channels, including email, SMS, and the provider's patient portal.

Results:

  • Increased patient appointment attendance by 15%

  • Improved patient adherence to treatment plans by 20%

  • Enhanced patient satisfaction and overall health outcomes

These examples demonstrate how UEngage's AI-powered automation and segmentation can revolutionize campaign distribution strategies in the healthcare industry, enabling healthcare providers to reach the right patients with the right message at the right time, leading to improved patient engagement, adherence, and overall health outcomes.

Sign up for a free trial of UEngage today and see how easy it is to automate your campaign distribution and reach the right people at the right time, across multiple channels.

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